Hello. This is Shiho.
Today’s topic is “Can I trust privacy and security on LINE?
When you use LINE, one of the biggest concerns will be about your personal information.
One of the reasons why many users worry about their personal information will be because you are asked to register your phone number so that LINE will be able to automatically add friends from your phonebook.
Today I will thoroughly explain secret parts of LINE in terms of privacy.
1 Structure of “Auto Add Friends” on LINE & encryption
When you install LINE app to your mobile, you will be asked to register your phone number.
Besides, you will be asked to allow LINE to use your phonebook to automatically add your friends to your LINE friends list (“Auto Add Friends” function).
Once you allow that, the data sent to LINE servers from your phonebook will be encrypted and securely stored on LINE servers.
Using the data, only LINE users are automatically gathered as “LINE friends list” chosen from your phonebook.
By the way, “Auto Add Friends” function is optional, so it is your choice whether to use the function.
2 Data from your phonebook will be encrypted
The data from your phonebook is all about private information.
As I mentioned at the beginning, many users have negative impression uploading the information from their phonebook.
On LINE, however, the data sent to LINE servers from your phonebook will be encrypted and securely stored on LINE servers.
The possibility of personal information being leaked will be very low because there is no software to decrypt the encrypted data and recover to its original mobile numbers.
Besides, the data which is sent to LINE server is limited to only mobile numbers.
Even if the personal information will be encrypted, some users still may doubt LINE’s management system.
LINE Corporation announced that it has successfully completed the Service Organization Control (SOC) 2 and 3 certifications –international certifications on internal control over personal data-related services – for its second consecutive year since 2013.
Completion of SOC 2 and 3 certifications are issued only when a company satisfies standards based on 5 principles (Security, Availability, Processing Integrity, Confidentiality, and Privacy) in 127 areas pursuant to the Trust Services Principles and Criteria enacted by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants.
Especially, “SOC” is what Google, Microsoft, and Amazon has also completed.
Thus, the successful renewal of the certifications indicates that LINE’s internal control meets international standards and LINE is recognized as a reliable trusted service.
I guess now you understand that LINE is secured, reliable app.Let’s enjoy your life with LINE.